Here's an e-mail I wrote Simon Mall on Friday...still haven't heard from them:


To whom this may concern,

I was in your establishment April 18, 2008 at around 7pm-9pm. I parked my pickup truck on the top-level garage and returned to my vehicle being vandalized after I was finished shopping. I unfortunately had a TomTom, DVD Player, College Books, and other items stolen from my vehicle (over $1,000 in damages). What upsets me is the fact that last summer I returned to my vehicle in the same parking garage and someone had hit my quarter panel (hit and run). I currently have a $1,000 deductible on my insurance, which totals both instances at $2,000 out of my pocket within the past year, visiting/shopping at South Shore Plaza!!

The one thing that absolutely irritated me this evening was the feedback I received from the mall security. I asked how often cars are broken into at the South Shore Plaza, and the security guard chuckled saying they see this on a day-to-day basis. I felt that was very impolite and clearly shows they are not doing their job.

I called just before 10pm and asked to speak with the Mall Security. Before transferring, they asked what the problem was and I asked if the security cameras were working on premise. They said they cannot release that information and to call the local police (after mentioning what had happened). I didn't get a sorry or anything, just a colleague of yours who could care less and quickly hung up the phone.

Overall, I wanted you to be aware of my recent shopping experiences at the South Shore Plaza Mall. I visit your establishment on a regular basis, however I am afraid to come back as I don't feel safe leaving my vehicle unattended..I sincerely hope that you will share my story with your staff and that you will respond with feedback. I am hoping that the mall's security will work harder to prevent vandalism, especially if they are aware that this is happening on a day-to-day basis.

Thank you,
Jonathan Kingsbury