Unfortunately DoSS attacks are a part of life. Which web hosting company does not have hiccups at some point or another? DoSS attacks do not determine the stability of the server, it could happen to any company or any server at any time.

The question is, would you rather be with a company that is unresponsive during a DoSS attack/any other problem or would you rather have a company working on the issue and keeping customer updated?

If the server went down, who are you going to contact in need of assistance if there is no body around ?